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By accessing or using the services offered on our website, mobile application, and related platforms (collectively referred to as "the Platform"), you agree to be bound by these Terms and Conditions ("Agreement"). If you do not wish to accept these terms, please refrain from using the Platform.
PlayOJO Casino is only available for individuals who are 18 years old or more in their jurisdiction of residence (21+ for U.S. states). If we have reason to believe that you are under this minimum age, your account may be suspended until such time as we can verify your eligibility.
To access the Platform and place bets on games offered, a registered player must first open an online gaming account ("Account") with us. To create an Account, you will need to provide certain information about yourself, including name, address, date of birth, contact details, financial account details (for purposes such as depositing funds), identification documents for verification and other relevant data. You are entirely responsible for maintaining the accuracy and confidentiality of your login credentials.
All games on the Platform are provided by third-party game providers ("Game Providers"). Each Game Provider has its own rules, regulations, and payment terms applicable to that specific game or group of games (collectively referred to as "Rules" or individually as a "Rule") which can be accessed within each respective game. By using our services you confirm your understanding and acceptance of the Rules.
All marketing materials and descriptions are subject to change without prior notice. The Platform may include games with progressive jackpots that have no specific winning limit (for instance slots) as well as others where a maximum amount is set. In both cases, it's understood by you that there is always an upper limitation for potential winnings.
You must use the services of the Platform responsibly and within your financial means to avoid any negative consequences such as harm or distress due to excessive gaming which could affect yourself or those close to you (family members, friends). The following tools are available: time-out features limiting how long you play for certain periods; deposits limits controlling individual weekly/monthly deposit amounts.
If we find out you've experienced a cooling-off request recently, or otherwise demonstrated behavior raising concerns about self-exclusion in our records - any transactions initiated by the player's Account may not be honored at all until further notice from customer support to allow an analysis of the issue described above with potential implications on your user account restrictions and gaming activity limits.
If you need a break from playing on this service for a period, or permanently - you can use our self-exclusion tool which places automatic limitations on new game credits deposited after opting out including deposits as well stops placing any bets using existing money until an option to reactivate it has been exercised via support personnel reviewing previous activity record provided details along with written permission document attached confirming intent before removing restrictions placed.
Your personal data and all account-related information shall be governed by our Data Protection Policy (separate policy) which explains how we collect process your data & manage potential issues that may arise due to incorrect or outdated information - including but not limited to; managing login credentials for security reasons as well maintaining accurate address records etc., failure comply could lead loss access/loss of funds temporarily while investigation resolves problem stated before giving clear notice allowing correction attempts.
By entering an agreement with us you must accept our payment terms as detailed hereafter including but not limited too, transaction fees chargeable upon every transfer into or out from account held in accordance applicable current exchange rates at time deposit/withdrawal initiated within designated times frames - unless otherwise specified through promotional offers issued on-site under special conditions rules specific to particular event running thereon (temporarily valid). The minimum amount to be deposited into a player's Account may vary but will never exceed $5.
All bonuses and promotions are offered subject to terms and conditions that apply only when they're made available on the website including welcome packages free spin rounds deposit matches; wagering requirements play-through for cashback wins bonus withdrawals limitations prior notice is given but please check specific offer details before playing as rules can vary between campaigns. Our promotional policy also ensures all winning money paid without restrictions immediately.
The Platform does not accept responsibility or liability, directly or indirectly for: any loss caused due to a system failure technical issues unavailability errors in software application performance website availability problems communication breakdowns with third-party suppliers resulting losses through unauthorized use breach privacy terms consent provided during registration procedure violation self imposed limits responsible gaming tools implemented by yourself.
We reserve the right at any time without prior notice to make modifications or additions regarding these Terms & Conditions including but not limited too changing service specifications and policies - it is your responsibility as a user of our services always consult current version prior accessing playing since only updated terms enforced enforceable upon.
The use, access to, and participation in the Platform shall be governed by the laws of Malta, whose courts having jurisdiction over any dispute arising from or related to these Terms & Conditions or our relationship with you. Disputes are resolved amicably via a mutually agreed approach.
